Establishing Ongoing Process Monitoring Across the Enterprise
Many companies are coming to realize that collecting KPIs without linking them to the processes does not increase efficiency or customer satisfaction. Conventional business intelligence is enhanced by applications that link analytical functions with the monitoring of business processes.
ARIS Process Performance Manager (ARIS PPM) is a tool that enables enterprises to monitor and analyze the performance and structure of their business processes. ARIS PPM continuously optimizes internal and external workflows, thereby making a key contribution to business success. The software is also successfully used by individual departments to monitor service level agreements relating to core processes, such as order processing, procurement, maintenance and upgrading, transportation and logistics, loan processing and securities transactions in the financial sector, and new insurance applications and claims management.
To calculate and present KPIs, the process to be analyzed requires IT support. Using ETL technology, this data is first extracted from the source system (e.g., ERP, CRM, or SCM), then transformed, and finally stored in the ARIS PPM Process Warehouse. Various adapters are available for extraction purposes.
ARIS PPM's unique functionality enables users to automatically visualize actual process models based on application system data and thus carry out target/actual benchmarking of workflows.
Your benefits:
- Performance of end-to-end processes is rendered transparent
- Measurement of process performance (quantity, time, cost, quality)
- Flexible and intuitive ad-hoc analysis
- Seamless monitoring of target values and current status
- Efficient early-warning system for critical performance indicators
- Communication and activity analysis of departments and other organizational units
- WYSIWYG reporting engine
- Tight integration with ARIS Performance Dashboard
Copyright (C) IDS Scheer AG, 2001 - 2009